Supporter Profile: TOWN HALL
Who: TOWN HALL
What: Strategic Communications Consultancy
NZ HQ: Auckland
Who do you work with and what key challenges do you help them solve?
We work with ambitious founders and organisations tackling big projects, pursuing growth or navigating change. We’re often brought in when the stakes are high, the issues are complex or there are lots of people to bring along.
We help clients cut through complexity, sharpen their story, build trust and influence, navigate tricky situations, and engage in a way that moves people to action.
Key services and resources
- Strategic communications: We turn complex ideas, projects and ambitions into clear strategies, narratives and messages that people can understand and get behind.
- Stakeholder engagement: We help you understand what matters to your audiences, navigate competing interests and build the relationships needed to make things happen.
- Reputation, issues and change management: When the stakes are high or things are changing, we provide strategic counsel and practical communications support to help you navigate it well.
- External communications: From thought leadership and media engagement to executive comms and campaign content, we help you build profile, credibility, and communicate with confidence.
- Strategic advice and hands-on support: We’re not just a strategy shop. We work alongside founders and their teams to provide both strategic advice and boots on the ground to get the work done.
What excites you about the work you do?
We get to work with super smart people trying to make awesome things happen – building businesses, delivering major projects and solving problems that matter. We love the messy bits: making sense of complexity, finding the story, bringing different perspectives together and creating the clarity and momentum needed to move forward.
What recent news and highlights can you share about your work and impact?
- We’re celebrating 10 years in business, marking a decade of working with some of Aotearoa New Zealand’s largest and most complex organisations. That experience spans sectors and industries, giving us a deep and constantly growing understanding of how organisations operate today – and how business intersects with politics, policy, legislation, regulators, communities and the media. We bring that perspective to every client, whatever their size or stage.
- We’re investing in New Zealand’s startup and investment ecosystem. We’re delighted to work with Angel Association New Zealand, supporting its work to connect and strengthen the country’s angel investment community for the betterment of the startup ecosystem.
- Our capability spans the full communications journey, from senior strategic counsel through to getting the work done. We can help you define the strategy and sharpen the narrative, then turn that thinking into the campaigns, content, and engagement needed to deliver it. It means you get senior strategic thinking without having to build a communications function yourself.
- We’ve helped clients turn expertise and ideas into profile. From building industry influence to securing earned media across 7 Sharp, TVNZ Breakfast, RNZ, Newstalk ZB, Stuff and the New Zealand Herald, we help clients get noticed for the right reasons. We deal in earned media, so the focus is always on finding a genuinely compelling story and building the relationships needed to get it out there.
- We’re investing in sharing our thinking, particularly around how leaders can communicate and engage more effectively as New Zealand navigates growth, infrastructure pressures and climate-driven change. We believe the organisations that succeed in this environment will be those that understand their audiences, communicate with clarity and genuinely bring people with them.
What message or offer would you like to share with the NZ Entrepreneur community?
You can have a brilliant idea, product or business, but if people don’t understand it, trust it or know why it matters, it’s much harder to create momentum. Communication isn’t something to bolt on when you’re bigger. It’s part of building a successful brand and organisation from the start.
If you’re doing something ambitious and need help sharpening the story, navigating a tricky issue or bringing the right people with you, we’d love to talk.
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About this feature: Our goal is to showcase products and services that we think you may be interested in. As such this Q&A feature was completed and sponsored by the team at Town Hall.
